Service & Warranty
What the Audinc warranty covers, how to arrange a repair or filter change, and what to do if your custom earplugs no longer fit well.
9 Articles
Arrange it directly
- Report a comfort problemAre your earplugs uncomfortable? Describe the issue and we’ll find a solution together.
- Report a loss (warranty)Lost your earplugs and took out the loss warranty? Submit your claim here.
- Request a repairSomething wrong with your earplugs or Bluetooth set? Describe the problem and we’ll help.
- Request a filter adjustmentWithin 3 months of delivery we adjust your filters free of charge. Tell us what you need.
- Order an extra productFitted less than 2 years ago? Reorder easily — with 10% off.
- Can I change filters after 3 months? Yes, absolutely! After the free period of 3 months you can easily replace your filters yourself.
- I have a comfort problem Are you bothered by an earplug that is painful or uncomfortable?
- Service policy Audinc - Custom made products Our hearing protection and In-ear solutions are custom made especially for you.
- How does the free filter change at Audinc work? At Audinc you receive 3 months free filter change on all our custom earplugs.
- I want to have my earplugs repaired Is there something defective about your bluetooth set?
- Return policy Webshop orders Of course we hope you are happy with your purchase from Audinc.
- What is not covered by the warranty ? Our warranty is comprehensive, but there are some things that are not covered by the warranty.
- What does Audinc's comfort warranty entail? Audinc's comfort guarantee ensures that your custom earplugs fit perfectly.
- What is the warranty on Audinc earplugs? At Audinc, we offer a comprehensive three-part warranty package that is unique in the market.
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